I’ve been actively designing experiences for the web since 1998. Over the years, my view of experience design has grown beyond human-computer interaction, moving more toward literal denotation of the words, not philosophy or connotation. Therefore, one might say, I’ve been designing experiences since around 1995:

Experience (verb):
encounter or undergo (an event or occurrence) and feel (an emotion)
Design (verb):
to do or plan (something) with a specific purpose or intention in mind.

Therefore, we are looking at the level of intentionality real or perceived (design) in the physical, emotional, and psychological response of something (experience). It could be a meeting, software application, hardware, or the doors on a building.

Entry Types

There are three main types of entries:

Evergreen entries are typically created once and updated multiple times as information changes. I use these to help minimize the number or redundant entries and ensure the information you are receiving is up to date based on current knowledge.
Serialized content is content that goes in order, each entry acting a snapshot in time for a larger topic. The reMarkable is an example of serialized content. I use these to explore and discuss experiences focused on a primary topic.
Ad-hoc content is similar to serialized content in that it often represents a snapshot in time; however, it may not represent a long running topic to warrant more than one entry.


I’ve experimented a lot over the years with various navigation schemes. The one I’ve never tried though is to not have any navigation. Which is to say no navigation that follows the user across all the pages they go to visit.

This menu-based navigation has been a staple of web design and development almost since inception. This move was based on the links.net from long ago by Justin Hall, pioneer blogger and central figure of the 1999 documentary film Home Page. What fascinated me about the site back then was that, as a user, you were essentially dropped into the content and there were just all these links taking you to different places.

It was almost as if Justin would write something. Go about his day-to-day. Maybe read something that amde him think of another thing he wrote and would link to it. Almost like how Wikipedia works. As of this writing, he seems to have gone with a little more widely adopted blog feel (and no styles).

Happy Cog once did somewhere where their mission statement was their menu. They just had the one or two sentences and inside of it were links to the different services they provided and for whom.

Given we talk experience design around here, I hope it will afford the opportunity to experiment with some of the way we build, maintain, and navigate websites. That’s why I’m working hard to separate content (text, images, audio, and video), structure (HTML), aesthetics (CSS), and small bits of joy (CSS + JavaScript).

Let me know what you think.